Delivery and returns

 

Delivery

The delivery time will depend on the carrier chosen by the customer in the checkout process.  All possible options  will be proposed.  In each proposed carrier, the estimated delivery time will be indicated.  This can oscillate from 24 - 72 h with express option to 2-3 weeks with economic option.

 

Warranty

Our products have a warranty of 2 years. It does not cover improper use or others that are not attributable to a manufacturer defect or a defect in the garment, or failure to follow the wash and care instructions. In other cases, the customer shall return the product and we will proceed with the replacement.

The warranty document is the invoice, which you will receive by e-mail when you make the payment of thepurchase.

nadadelazos will pay the postage for returning the garment and the client will be exonerated of any disbursement.

Manufacturing defects:

Once received the order, the customer has 7 days to inspect visible defects of the item and proceed with the return in the mentioned case.

Returns

The customer has 7 days from the reception of the article to inform about his desire to return the item if this were not to his liking or for any other reason. This item must be in perfect condition, unused, with the original packaging. Returns will be free for the customer in Spain, Portugal, France, Italy, Belgium, Monaco, United Kingdom, Netherlands, Belgium, Germany, Luxembourg, Greece, Ireland, Denmark, Sweden, Finland, Austria, Gibraltar, Channel Islands. The customer agrees to follow the instructions that nadadelazos will give him for this procedure.